Tech support engineer who wants to do more than just support?

Wireless Application & Support Engineer – Wireless Communication Modules
Do you want to be a key player in a company working with high tech sensors to cloud solutions? Do you want to be responsible for support in relation to state-of-the art wireless and IoT solutions? Do you want to work closely with some of the leading metering companies in Europe?
Then we would welcome the opportunity to speak with you!

Radiocrafts is a leading supplier of high quality, compact and complete (HW and FW) RF modules, that are easy to use, easy to produce, and competitive in an international market. Due to increased demand for our products and solutions we are now looking for someone to join our team of highly competent team here in Oslo.
We believe this is somewhat of a unique position. We are small enough for you to make a technological impact yet come far enough to have a healthy and prosperous business. We are the only company in Norway doing what we and strive to implement state-of-the art technologies of the future. And finally; Our job is doing what previously has not been possible.

Let us tell you more about this opportunity

In this position you will be working closely with our customers in relation to their technical queries and problems. You will work within a technical team consisting R&D Director and Firmware developers and have overall responsibility of the support ticketing system. This is although not the “typical” support job, hence why we believe this position is truly unique. We have divided the position into four areas of responsibility:

  1. Ensure customers receive sensible answers / the correct answers.
  2. Take control of things such as documentation, data mags, application notes, as well as being responsible to check out firmware.
  3. Production test adviser, QA (defect analysis and SPC), help ensure zero defect policy is retained.
  4. Act as the connection between developers and buffer out to the customer

Additionally, depending on skills, you could also be involved with Labview programming for ATS test station as well as PCB design and RF/antenna design

To name a few other specific tasks: Guide the customer to the right source of information, set up test system and reproduce faults, write code examples on how to use the RF modules, write application notes and documentations and finally, debugging og HW and FW.

What is so great about this opportunity?

You will work with modern day technologies and technologies of the future. Your position is so much more than “just” a support position and you will be in a position to learn and develop new areas of expertise by working closely with our developers. You will work with international competition and have a central role in the company. Finally, we create things that previously wasn’t possible and things that can make a big impact in our society.

Who are we looking for?

Ideally you have some experience from RF in relation to firmware and hardware. You will be able to write simple code to assist customers and some microcontroller programming. We also need you to have solid understanding of wireless communication and RF Circuits and some experience from PCS Design, RF HW Design and ideally also antenna design. Last, but not least, you have support experience and passionate about IoT and sensor to cloud solutions.

Next step

You can apply directly to efh@ogsnorway.com  but if you want more information prior to deciding if this is for you or not, please get in touch with our recruitment partner, Erik Falk Hansen, in AvantGarde Search. Erik has a lot more info he gladly pass on to you.

All dialogue will be strictly confidential and for candidates already in work, we are happy to meet outside of work hours for an informal chat and coffee.